Gaming is for entertainment — not for earning money or escaping stress. Cricket ID wants you to always play with a smile and ensure gaming never has a negative impact on your life. This page has all the tools, guides, and support you need.
Feel like you're losing control of your gaming? Is it putting pressure on your family or finances? Don't wait — contact Cricket ID Support right now.
Contact SupportResponsible gaming means knowing when to play, when to stop, and how much is right for you. Playing on Cricket ID should be a way to spend your time — never something that harms the rest of your life.
Many people think responsible gaming means playing less. It doesn't. It means playing within your budget, playing for fun, and keeping family and work as your top priorities. Cricket ID believes in this principle and provides every tool needed to uphold it.
Online gaming is still relatively new in Bangladesh, and many people aren't sure when it crosses the line from entertainment to a problem. cricket id wants every member to understand that difference and take the right steps at the right time.
✅ Keep in mind: Chasing losses on Cricket ID by placing more bets to recover what you've lost is one of the biggest warning signs. If you find yourself doing this, stop right away.
Watch for these signs that gaming may be becoming a problem
Placing bigger bets to win back what you've lost — telling yourself "this time will be different" and unable to stop.
You're using money meant for rent, your children's education, or other essential expenses on gaming.
Hiding your gaming from family or friends and being dishonest about it.
You're spending hours gaming while neglecting work or studies.
You feel bored, restless, or irritable when you're not gaming.
You're sleeping less, eating less, or spending less time with family — gaming is taking over everything.
You're taking out loans or borrowing money from others to fund your gaming.
When you win you want to keep playing, and when you lose you can't stop — you're stuck in a cycle.
🚨 If you notice even one of the above signs: Contact Cricket ID Support right now. Our team doesn't judge — they help. You are not alone.
These tools are free, easy to use, and take effect instantly
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it takes effect after 7 days.
Decide in advance how long each gaming session will last. Once the time is up, you'll receive an automatic alert and the session will end.
Once you've lost a set amount, you won't be able to place any more bets automatically. Stay level-headed after a loss.
Put your account on a temporary break for 1 day to 6 weeks. You won't be able to log in or place bets during this time.
Close your account for anywhere from 6 months to permanently. Making this decision takes courage — cricket id respects that.
Bonus and promotional offers can encourage more gaming. You can turn off these notifications anytime.
✅ How to Set Up Your Tools: Log in to your Cricket ID account, then navigate to "Settings → Responsible Gaming." Any changes take effect immediately. You can also contact Support and they'll set it up for you.
Answer the questions below honestly. This isn't a formal test — it's simply a way to become more aware of your own gaming habits. If you find yourself answering "yes" to most of them, it may be time to reflect.
Doing this kind of self-check isn't a sign of weakness — it's a sign of awareness. Cricket ID wants you to be your own best judge.
⚠️ Please Note: Only you will know the answers to these questions. No one is watching. Answering honestly is the only way to truly benefit.
Answer Honestly
1. Did you game beyond your budget last week?
2. Has gaming caused you to spend less time with family or at work?
3. After a loss, do you bet more to try to win it back?
If you found yourself picking the second or third option more often, use cricket id's protection tools now.
Setting limits on Cricket ID is quick and easy — just a few minutes to make your gaming safer. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period. That rule is there to protect you.
If you'd rather not log in or need help setting up your tools, the Cricket ID Support team can take care of everything for you — just let us know via live chat.
Enter your username and password to log in — from any device, mobile or desktop.
Click on your profile picture or name in the top right corner and a dropdown menu will appear.
Look for the "Responsible Gaming" option in Settings.
Set a deposit limit, session time, loss limit, or cooling-off period — whatever you need.
Changes take effect immediately once saved. You'll receive a confirmation message.
As Bangladesh's leading gaming platform, our responsibility runs deeper
Cricket ID understands that a healthy player means a long-term relationship. That's why we value our members' mental and financial well-being above short-term profit.
Cricket ID strictly enforces an 18+ policy. Age verification is mandatory at registration and before your first withdrawal. Protecting minors is a commitment we take seriously.
Cricket ID's system automatically detects unusual gaming patterns. If it notices a sudden spike in bets or an unusually long session, Support may reach out to you.
Cricket ID regularly publishes information on responsible gaming. We want every player to stay informed about the risks involved.
The Cricket ID Support team never judges. If you share a gaming concern, you'll be met with empathy and help — there's nothing to be ashamed of.
If someone wishes to return after self-exclusion, cricket id provides support through a proper assessment. It's important to be sure before starting again.
Self-exclusion is cricket id's most powerful protection tool. If you feel gaming is having a negative impact on your life, you can step away for a set period or permanently.
During self-exclusion, cricket id will not send you any marketing messages. Your account will be locked, and any attempt to open a new account will also be blocked.