Data Protection Policy

Cricket ID Privacy Policy — Your Information Secured How

The information you share with Cricket ID is extremely valuable to us. This page clearly explains what data is collected, why it's collected, where it goes, and what your rights are — in straightforward language, with no complicated legal jargon.

Last Updated: December 2026
SSL
Encryption
GDPR
Compatible
Zero Sales
Your Data Is Never Sold
Audited
Security Verification

Introduction — Why This Policy Matters

Whether it's the information you provide when opening a Cricket ID account, the data generated while playing games, or what is shared during payments — you have every right to know. We believe data belongs to the person it's about — Cricket ID is simply its custodian.

This Privacy Policy essentially answers three questions: what information Cricket ID collects, how that information is used, and what your rights are. It's a bit of a read — but once you go through it, everything will be clear. If you have any questions, feel free to ask our 24/7 support team.

Cricket ID follows international data protection standards. Our entire system undergoes regular third-party security audits. From SSL/TLS encryption to two-factor login verification — every measure is in place to keep your data safe.

✅ In Summary: Cricket ID never sells your personal information, shares it with third parties for commercial purposes, or sends you marketing messages without your consent.

What Information Is Collected

Cricket ID collects two types of information — what you provide directly, and what is automatically generated through your use of the platform. Full details are outlined in the table below:

Type of Information What's Included When It Is Collected
Identity Information Full name, date of birth, and national ID number During Registration & KYC Verification
Contact Information Email address, mobile number At the time of account registration
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Timeframes
Gaming Information Game history, bet amounts, and win/loss records Automatically on every session
Device Information IP address, browser type, device model Automatically on every login
Location Data Approximate geographic location (city/country level) From IP addresses for fraud prevention

ℹ️ Please Note: Cricket ID never stores your full bank account number, PIN, or password. All mobile banking transactions are processed directly through bKash/Nagad servers.

Why This Information Is Collected

Cricket ID does not collect any information without a reason. Every piece of data has a specific purpose, and once that purpose is fulfilled, no excess data is retained.

  • Service Delivery: For managing your account, enabling gameplay, and processing payments.
  • Identity Verification: To verify that every account belongs to a real individual aged 18 or above.
  • Security & Fraud Prevention: To prevent duplicate accounts, bot usage, and money laundering.
  • Legal Obligations: To meet licensing authority requirements and facilitate dispute resolution, records are retained accordingly.
  • Service Improvement: Anonymous usage analytics to improve the platform experience.
  • Responsible Gaming: To identify excessive gaming patterns and offer support where needed.
  • Promotional Communications: Offers and bonuses are communicated only with your consent. You can unsubscribe at any time.

Who Your Information Is Shared With

Cricket ID never sells your personal information. However, limited data must be shared with certain parties to operate our services. In every case, the amount of information shared is kept to an absolute minimum.

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete your transaction.
  • Game Software Provider: Companies such as Pragmatic Play and Evolution receive only the minimum data required for game functionality.
  • KYC Service Provider: Licensed third parties for identity verification.
  • Legal Authorities: Where required by court order or government directive — only the specific data requested.
  • Advertising Partners: Never. Your data is not used for selling advertisements.
  • Other Gaming Sites: Never. No data is shared with competitors.

✅ Our Commitment: Before sharing data with third parties, Cricket ID reviews their privacy policies and security practices. By agreement, they may only use the data for specified purposes.

Cookies & Tracking Technology

Cricket ID uses cookies — small text files stored in your browser that help the site recognise you. This makes your experience smoother and more seamless.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as they are essential for the site to function.
  • Functional Cookies: To remember your preferences (language, game settings).
  • Analytics Cookies: Anonymous usage statistics are collected to improve the site. Your identity is never revealed.
  • Third-Party Tracking: Cricket ID does not share your personal gaming data with advertising networks.

⚠️ Cookie Controls: Cookies can be deleted or blocked through your browser settings. However, disabling non-essential cookies may cause some features to not work properly.

Data Security Measures

Cricket ID upholds the highest industry standards to protect your data. When it comes to data security for a gaming platform, we do everything it takes.

  • 256-bit SSL/TLS Encryption: All communications are encrypted. Bank-grade security in your browser.
  • Two-Factor Authentication (2FA): An additional layer of security at login — via OTP or authenticator app.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
  • Regular Security Audits: Audited at least twice a year by independent third-party cybersecurity experts.
  • Data Segregation: Your gaming balance is held in a separate, secured account — kept entirely apart from Cricket ID's operational funds.
  • Suspicious Login Alert: You will be immediately notified if a login is detected from an unrecognised device or location.

Your Data Rights

You have full rights over your personal information on Cricket ID. These rights are guaranteed in accordance with international data protection regulations.

1
Right to Know

To find out what information Cricket ID holds about you, submit a request to our support team. A full data report will be sent to you within 30 days.

2
Right to Rectification

If any of your information is incorrect, please request a correction. Your name, address, and contact details can be updated through our support team.

3
Right to Erasure

After closing your account, you may request that your personal data be deleted. Certain records may need to be retained for a specified period for legal reasons.

4
Right to Restrict Processing

You can request to opt out of marketing messages or restrict how certain data is used at any time.

5
Right to Data Portability

You may request an export of your Cricket ID data in a machine-readable format.

6
Right to Lodge a Complaint

If you are dissatisfied with how your data is handled, you have the right to raise a complaint directly with cricket id support or with an international data protection authority.

Protection of Minors

Cricket ID strictly does not provide services to anyone under 18. If it is found that someone registered using a false age, their account will be immediately closed and all collected data will be deleted.

If a parent believes their child has created an account on cricket id, please contact support immediately. Action will be taken within 24 hours.

🚫 Strict Policy: Collecting data from minors is strictly against Cricket ID's policy. If detected, all related data will be permanently deleted.

How Long Your Data Is Retained

Cricket ID does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.

  • Active Account: Data is retained for as long as the account remains active.
  • Closed Accounts: Financial transaction records are retained for up to 5 years after account closure (for legal compliance).
  • Gaming History: Up to 2 years for dispute resolution purposes.
  • Marketing Data: Deleted as soon as you unsubscribe.
  • KYC Documents: 5 years in encrypted form after verification — as required by licensing obligations.

Changes to the Privacy Policy

Cricket ID may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance by email or through the platform. For minor changes, the "Last Updated" date at the top of the page will be revised.

Continued use of cricket id after any policy update constitutes acceptance of the revised terms. We recommend checking this page periodically. If you have questions about any changes, please contact support.

✅ Contact Support: For any privacy-related questions or concerns, contact our 24/7 support team. Email: [email protected]

Your Data Why It's Secure On Cricket ID

Six Reasons cricket id Is Bangladesh's Most Trusted Gaming Platform

Bank-Grade Encryption

Cricket ID uses 256-bit SSL encryption — the same technology used by banks. Every transaction you make is fully encrypted.

Your Data Is Never Sold

Cricket ID never sells your personal information to advertising companies or any third parties. This commitment is unconditional.

Regular Security Audits

Independent cybersecurity experts audit cricket id's systems twice a year. Any vulnerabilities identified are addressed immediately.

Your Rights Are Always Active

View, correct, or delete your data — cricket id makes exercising these rights straightforward. Simply submit a request through support.

Full Transparency

Cricket ID's Privacy Policy is written in plain, easy-to-understand English — not complex legal language. You have the right to know your rights in a language that makes sense to you.

24/7 Privacy Support

If you have any questions or concerns about data protection, cricket id's support team is always ready to help.

Your Data Is Protected

Trust us, Cricket IDJoin on

Your privacy and security are our top priority. Join Cricket ID today and enjoy gaming in a safe environment.

18+ — Play Responsibly
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